Program Logistics Specialist

Job Description

The LifeWorks Program Logistics Specialist will work directly with the Program Operations Director to maintain the success of the LifeWorks program operations.  This position will have primary responsibilities for the logistics management and communication to participants and support teams during the execution of the program.  In addition, this person serves as member of the Program Operations team to coordinate and build systems for effective program execution and growth.

Key Responsibilities

Logistics and Communication

  • Assume lead role in day-to-day operations and coordination of LifeWorks classes.
  • Monitor, track, and evaluate student progress through the completion of homework and assessments.
  • Develop and distribute weekly program communications to Coaches and Students.
  • Coordinate and execute the signature LifeWorks Graduation event to include details such as venue coordination, food catering, entertainment, completing invitations, certificates, and special recognition etc.
  • Collaborate with Director of Program Operations to schedule class changes, adjustments, and communication tools.
  • Coordinate the class technology communication process through “Link Tree” to communicate homework, class resources, JP resources and other information pertinent to the Lifeworks class.
  • Update and distribute Lifeworks flyers, maps, class syllabus and “Lifeworks at a Glance” summary document.
  • Organize and update instructional curriculum in conjunction with Director of Program Operations by serving as a member of the Curriculum Development Committee.
  • Ensure all class curriculum materials are printed and distributed in an accurate and timely way for classes.
  • Manage logistics for class execution and distribution of any support technology or class materials such as class workbooks, supplies, and technology resources.

Program Support

  • Assist in retention strategies and employ methods to help participants and volunteers to become more deeply engaged.
  • Collaborate with the Volunteer Services Manager and Participant Support Specialist as needed during planning and class cycles.
  • Collaborate with the Partnership Team as needed for other special events or communication to participants.
  • Coordinate communication and service transition to the Career Services Manager for class participants about continued support and services through this program such as Career Fairs and Lunch and Learns.
  • Other duties for program execution as assigned by the Program Operations Director.

Event Management

  • Lead planning and execution of all signature events (volunteer trainings, community fairs & breakfasts, career fairs, graduation) and assists with larger events (Faith at Work), both in-person and on virtual events platforms.
  • Establish and maintain relationships with vendors and venues.
  • Coordinate catering, facilities, invitations, equipment, technical, and logistical needs for events.
  • Write and prepare web-based event invitations and other work-related correspondence.

Qualifications

  • Strong interest in preparing people in under resourced communities for life and work skills utilizing Biblically based principles, along with career planning and connections to resources and access to better job opportunities.
  • Prefer Associate’s or Bachelor’s Degree in social work, mental health, sociology, psychology, or a related field.
  • A minimum of two years of experience in higher education, workforce development, Non-Profit sector work or similar role relating to community development.
  • Exceptional relationship building skills and ability to work cross-functionally both internally and externally.
  • Highly knowledgeable in MS Office, Google Suite, and Canva and willing to learn new technologies for program communication more efficient.
  • Strong verbal and written communications with exceptional attention to detail.
  • Recognition of importance of interdepartmental collaboration and communication.
  • Exceptional program and project management skills including building systems and procedures for diverse stakeholders.
  • Highly developed interpersonal and communication skills and strong ability to build partnerships.
  • Creative problem-solver with strong attention to detail and follow-through
  • Candidates must possess exceptional follow-up, call return etiquette, email responsiveness, and social media awareness.
  • Must be available at least one evening weekly during LifeWorks classes (currently 28 evenings per year)

Benefits

  • Medical, Dental and Vision Insurance
  • Life and Short/Long Term Disability Insurance
  • Nine Paid Holidays
  • 401K with Matching Program
  • Paid Time Off: 20 Days PTO/Calendar Year
  • Flex Time for Salaried Positions
  • Employee Assistance Program and Employee Discount Program
  • Professional Development Opportunities

Jobs Partnership provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state, or local laws.

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